Camphouse Saas

Camphouse SaaS Agreement

Version 2.0.0, Updated 18 October 2022

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1. Introduction

This policy explains how Camphouse collects, uses, disclose, and protects personal information that applies to the Camphouse platform. The policy applies to personal information that we collect when you visit our website at camphouse.io (“Site”), use our products and services (“Service”), or otherwise interact with us. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service.

This Privacy Policy does not apply to data that is entered into the Service (“Customer Data”). A separate agreement (“Customer Agreement”) governs the processing of Customer Data. For more information please see the general Terms and Conditions at https://camphouse.io/legal

2. What does Camphouse do?

Camphouse is a marketing management platform built to give marketers an overview and real time control of all their marketing activities.

For more information about us please see https://camphouse.io/about-us

3. What personal information do we collect?

Account and profile creation. We collect information about you when you register for an account, create or modify your profile, and set preferences for the Service. For example, you may provide your email, first name, last name and profile picture when you register for the Service.

Requests and inquiries. You may choose to provide us with information when you contact us about our Service or otherwise interact with us. For example, you may choose to submit information regarding a problem you are experiencing with our Service and send us screenshots to help in resolving the problem. You may submit your contact information to register for our events, to subscribe to receive marketing communications from us, or to make an inquiry through our Site.

Purchases. If you sign up with us we will collect purchase information and information related to refunds, credits, cancellations, banking information and billing address. Please note that any payment information related to credit cards are sent directly to a third-party payment processor. We do not access or directly store your payment information. 

Usage information. We collect certain information about your device and how you and your device interact with us and our Site or Service. Specifically, the information we collect will include information such as your IP address, device type, general location information and browser-type. We also collect information about how you and your device have interacted with our Site or Service or with us via email, including the pages you accessed, features you used, links you clicked, crash data, and when you accessed and for how long. Some of this information is collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below.

Purpose
Personal data involved
Legal basis under the GDPR

Providing and administering the Service

Making the Service available to our customers and their authorised users; creating and administering user accounts, access rights and permissions; providing customer support; sending service communications, including release and maintenance notices, security alerts, administrative messages and notices of changes to our terms or this Privacy Notice; and administering the customer relationship.

Account and profile information; business and contact information; communications and support information; technical, device and usage information; contractual information.

Article 6(1)(b) GDPR (performance of a contract) where you contract with us in your own name.

Article 6(1)(f) GDPR (legitimate interests) where your employer or organisation is our customer. Our legitimate interest is performing the Customer Agreement, making the Service available to authorised users and supporting them.

Article 6(1)(c) GDPR (legal obligation) where a notification is legally required, for example notification of a personal data breach.

Operating and securing the Service

Authenticating users; logging and monitoring access; detecting, investigating and responding to unauthorised access, misuse, fraud, abuse and security incidents; troubleshooting; and maintaining the availability, performance and maintenance of the Site and the Service.

Account, authentication and security event data; technical, device and usage information (including IP address, device and browser type, general location and log and access data); communications and support information.

Article 6(1)(f) GDPR. Our legitimate interest is protecting the security and integrity of the Site, the Service, our systems and our users, and operating a reliable and available service.

Article 6(1)(c) GDPR, read with Article 32 GDPR, where the measure is legally required.