This Agency Set Out to Cut Media Planning and Invoicing Time by 50%, and Found the Platform to Do It
THE CLIENT
Nova Expressão is a leading independent creative agency based in Lisbon, Portugal. With a reputation for delivering bold ideas and sharp execution across digital and traditional media, the team works with diverse clients on dynamic data-driven campaigns. But as their client roster grew, so did the operational complexity, until Camphouse entered the picture.
The Challenge
Disconnected Planning, Lost Time, and Manual Errors
Before implementing Camphouse, Nova Expressão managed campaign planning through Excel – fragmented, inconsistent, and highly manual.
“We had many similar versions of Excel files, sometimes without an easy way to access them,” explains Tiago Maximo, Media Manager at Nova Expressão. “It was hard to ensure the data was consistent, clean, and reliable.”
This decentralized approach made it difficult to:
- Maintain version control
- Deliver consistent documentation to clients
- Move efficiently between planning, invoicing, and analysis
Leonor Amaral, Data Analyst, adds:
“There wasn’t really a fixed structure. It took longer to create a plan from scratch, and standardization across clients just didn’t exist.”
The Solution
Centralization, Standardization & Smarter Media Ops
Camphouse helped Nova Expressão transform their processes almost immediately.
“Now we know where everything is. It’s easy to access, no typos compromising analysis, and we’ve defined a common platform for the whole agency,” says Tiago.
By centralizing campaign data and enforcing consistent workflows, Camphouse has enabled:
- Faster planning and media buying
- Seamless alignment with invoicing systems
- Instant access to live performance metrics and historical data
- A clean, structured foundation for future growth and automation
“The ability to centralize all the media planning data for all our clients in one single platform has been a game-changer,” Leonor says.
AI That Turns Data into Instant Answers
With Camphouse’s built-in AI functionality, Nova Expressão has taken speed and responsiveness to a new level—especially when it comes to high-priority, time-sensitive requests.
“With this great add-on, we have all we need in a matter of seconds.” — Tiago Maximo, Media Manager
Before, compiling client investment data or summarizing media performance could take hours. Now, thanks to Camphouse AI, it’s done instantly—no manual digging or spreadsheet sorting required.
“It’s especially helped us respond to urgent requests—like what investment has been made on a particular platform or which client communicated on which channel.” — Leonor Amaral, Data Analyst
The AI assistant empowers teams to: Instantly surface insights across campaigns, clients, and platforms Respond faster to board-level requests or client demands Free up valuable time previously spent on manual data work Whether it’s a recurring executive report or a spontaneous “what’s live now?” question, the AI ensures the team always has a fast, reliable answer.
The Results
Time Savings, Smarter Decisions, and Competitive Edge
With Camphouse in place, the team can now:
- Respond to urgent requests in seconds using built-in AI
- Quickly generate investment breakdowns by client or channel
- Create a clear picture of performance across clients and time
- Save hours across planning, reporting, and billing
“Camphouse has definitely helped us save time, not just in planning, but also in invoicing, reporting, and daily data lookups,” says Tiago. “We’re now better equipped to make smarter decisions, faster.”
A Platform That Elevates Agency ROI
Camphouse isn’t just a media tool, it’s an operational backbone that boosts agency profitability. By streamlining execution and reducing overhead, it allows Nova Expressão to deliver higher-value services with greater efficiency.
“We’re still discovering how much more efficient we’ll become,” says Tiago. “But the platform already helps us optimize decisions and save time, which ultimately makes our agency more profitable.”
Camphouse in Client Pitches
The platform has even begun making an impact externally.
“We’ve shown Camphouse to potential clients during pitches, and many recognize it or are impressed by the structure it brings,” says Tiago. “It gives us credibility and shows we’re a modern, forward-thinking agency.”
A Last Word from the Team
“The support from the Camphouse team has been amazing,” Tiago says. “It’s been a long journey, and they’ve always been helpful and available. We hope to keep working together for a long time.”
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What Our Customers Have to Say
See how Hurtigruten Group uses CampHouse to measure and report on their marketing performance, build attribution models and improve their campaigns.
As part of the initial process we identified and compared three different tools, but ultimately we chose CampHouse for its flexibility, great usability and personal client service.
RUTH SAINZ
Head of Growth Marketing